Our Guarantee


We guarantee that every book you buy from us will be in good reading condition, and where there is a description of the book’s condition online, it will be true and accurate. The photos you see of the books featured on our website are photos we've taken unless otherwise noted.


How to Read a Book Description on Our Website


There are three main components to the typical description you'll find accompanying a book we offer for sale on our website:

1) Basic book info: The line that starts with "New York" and ends with "Good +" provides basic information about the book like place of publication, edition information, binding type, and overall book condition.

2) Book condition: The line that starts with "Text box" and ends with "Map endpapers" provides detailed information about the book's condition including notable/unique features of the book; for example, this Steinbeck book features illustrated map endpapers.

3) Dust jacket condition: The line that starts with "Good. Clean" and ends with age/sun exp." gives information about the book's dust jacket if one is available.



For online purchases we accept cheques issued by Hong Kong banks (e-cheques are preferred but paper cheques are okay too), wire transfers (our account is with Bank of China), and all major credit cards (processed via Paypal).


If you wish to pay by credit card but don't want to go through PayPal we are happy to take your credit card information over the phone. Our phone number is 3705 0251. If no one answers you may leave a message on our secure voice mail system with your order/credit card information, including the following: order number, your name as it appears on your credit card (Visa and MC only), credit card number, expiration date, the CSC security code, and the billing address connected with your credit card of choice. 


For in-person purchases we accept only accept payments by credit cards (Visa and Mastercard) and also via the Octopus mobile app by scanning our Octopus O! ePay QR code.




All sales are FINAL unless the item is not as we've described, in which case we will issue you a full refund as long as you return the item promptly (no more than 2 weeks from date of purchase except in extenuating circumstances) and it is in the same condition that it was received.


For returns of online purchases that meet the above standard, we will refund the full purchase price plus return postage, but we ask that you please contact us before you return your order so we know to keep an eye out for your return shipment.


Book Availability


In rare cases the book you order online may be unavailable because of a delay in updating our inventory. In this situation we will cancel your order, refund your payment, and send you an email notification with our profound apologies.




All domestic orders can be picked up in-person at our San Po Kong location for free.


All orders -- international and domestic -- are also eligible for shipping. We use Hong Kong Post to ship all orders unless otherwise requested, and pack each order safely and securely so they arrive at your doorstep in the same condition as when they left our shop.


The rates for international shipping listed below are for surface mail via Hong Post only. You may elect to have an international shipment posted by air mail via Hong Kong Post, in which case we will quote you a rate to be charged separately. You will receive an email from us once your order is shipped.


The rates for shipping a standard size book are as follows:


Shipping Rates

(in HKD)

Domestic (Hong Kong)

China, Macau, and Taiwan

Philippines, Singapore, Malaysia, Thailand, S. Korea

Aus., Canada, E.U., New Zealand, and U.S.

Other Countries

First book





Will quote rate

Each add. book





Will quote rate

For books that are larger/heavier than normal or of an unusual shape/size, we will quote you a rate.

Issues With Your Order


Feel free to contact us with enquiries about your order. There are many ways to contact us as you’ve probably already noticed. But we can always be reached via email at info@bleakhousebooks.com.hk